Legal Notice (Specified Commercial Transactions Act)

This is an English translation of the notice required under Japan’s Act on Specified Commercial Transactions. In case of any discrepancy, the Japanese version prevails.

1. Seller
PARK model agency Co., Ltd. (PARK model agency株式会社)

2. Person responsible
Yifei Meng (孟奕霏)

3. Head office
1-1-11 Kaminarimon, Taito-ku, Tokyo, Japan

4. Contact
Phone: +81-90-2447-0838
Email: kvn.japan.info@gmail.com
Contact person: Kengo Sakamoto
Hours: weekdays 13:00–20:00 (Japan time)

5. Property
Kokage Villa Nikko (KVN)
1098-10 Wakasugi-cho, Nikko, Tochigi, Japan

6. Price
As shown on each booking page (tax included).

7. Other charges
There are no charges beyond the total shown on the booking page (which includes the cleaning fee and other fees). Optional services you request, such as late check-out, are charged separately at the rate we tell you.

8. Payment method
Online payment by credit card only (VISA, Mastercard, American Express, JCB, Diners Club). We do not accept payment of the accommodation charge on site or in cash.

9. Payment timing
The full amount is charged online at the time of booking (single payment).

10. Service delivery
From the check-in time (15:00) on the booked date of stay.

11. Cancellation
For bookings made on our official website, the cancellation fees are:
• From booking confirmation until 7 days before check-in: 50% of the booking amount
• From 6 days before check-in, on the day, or no-show: 100% of the booking amount
* Please check the cancellation policy shown on the booking page for the exact dates and amounts.
* Non-refundable plans: 100% of the booking amount is charged for any cancellation, date change or no-show after booking.
* Bookings made through other booking sites follow that site’s policy.
* Refunds are made to the credit card used for payment.